Outsourcing services include:

• Bank Tellers and Assistants
• House Keeping and Cleaning Services
• Call Center Services – Inbound and Outbound Telemarketing Activities, Help Desk and Product Enquiry Support etc.
• Recruitment Processes
• Delivery Management Services
• Payment Collection

• Marketing Research
• Response Mechanisms/ mystery shopper programs
• Telemarketing, Database marketing and email marketing to a comprehensive and live database
• In house, fully functional call center for Direct Marketing activities and for incoming services.

Consulting services focus on:

• Design and Execution of Loyalty Programs for product and service based industries such as banks, airlines, hotels & clubs, educational institutions, automobiles and the telecommunications, etc.
• Corporate Communications
• Technology Solutions

Management services include:

• Database Management
• Event Management and Co-ordination
• NRN Kathmandu International Marathon 2007

Training & Development Programs offered:

• Customized CRM orientated programs for Front Line Managers and Employees
• HR Planning for Senior Management Development
• Analysis and Implementation of Performance based Appraisal Systems
• Coordination of Management Development Workshops for Key Clients
• Brand Insight 2004 Excellence Series ( NABIL BANK)
• Bank of Kathmandu, Knowledge Series 2006 one day workshop on “Successful Innovation November 17, 2006 held at Soaltee Crowne Plaza.
• Bank of Kathmandu, Knowledge Series 2007 one day workshop on December 23, 2007 held at Kathmandu Hyatt Regency.

Fund Raising

• Local Fund Raising Partner for Hospital and Rehabilitation Center for Disabled Children (HRDC) Banepa.