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Parbati Marg, Thapathali, Kathmandu [email protected] 01-5901815 / 01-5900914
J&T Associates Business Process Outsourcing Kathmandu · Est. 2003

Business Process Outsourcing

Welcome to J & T Associates – Nepal’s Premier Business Process Outsourcing (BPO) Company.

Since 2003 we have run the work that keeps organisations going but sits outside what their own teams do best — outsourced staff, payroll and statutory compliance, customer contact and records management. We also act as Employer of Record for companies hiring in Nepal without a registered entity.

Trusted by

Nabil Bank · Ncell · DHL · Hyatt Regency · JICA · Everest Bank · and 14 more organisations across Nepal

Welcome to J & T Associates – Nepal’s Premier Business Process Outsourcing (BPO) Company.
23 years recruiting, training and managing teams in Nepal
Cost efficiencyEliminate long-term HR expense by outsourcing tasks to us.
ScalabilityFlexible models for short-term support or long-term partnership.
Objective-drivenEvery solution designed to achieve clear, measurable goals.
Turnkey deliveryFrom planning to execution, handled end to end.

Eight of Nepal's banks. Two telecoms. Two hospitals. One partner.

20 client organisations across 6 sectors.

Banking & finance 08

  • Nabil Bank Limited
  • Laxmi Bank Limited
  • NIC Asia Bank Limited
  • Everest Bank Limited
  • Sunrise Bank Limited
  • Mega Bank Nepal Limited
  • Bank Of Kathmandu
  • National Banking Institute

Telecom & logistics 04

  • Ncell
  • United Telecom
  • DHL
  • Foodmandu Pvt. Ltd.

Healthcare 02

  • B & B Hospital Pvt. Ltd.
  • Tilganga Institute of Opthalmology

Hospitality 02

  • Hyatt Regency
  • Akama Hotel Pvt. Ltd

Development 02

  • Japan International Cooperation Agency
  • Asia Pacific Communication Associates

Media & consumer 02

  • Media Nine Pvt. Lt.d
  • Nepal Liquors Pvt. Ltd.

Outsourcing is people. These are ours.

13 people in Kathmandu who recruit, train and manage the teams our clients rely on. We are usually hiring — and we run Merocareer.com, Nepal's job board, ourselves.

See open roles
Mr. Noor Dhoj Joshi Ms. Christina Malla Rajbhandari Ms. Naina Joshi Ms. Martina Shrestha Ms. Jamuna Shrestha +8

I would like thanks J&T Associates for the recently completed recruitment process of Embassy’s local engaged Program and Research Officer. Your company’s work in reviewing 580 applications and selecting appropriate candidate for interview was first rate.

Gokarna Forest ResortOn the recruitment of an Embassy's locally engaged Program and Research Officer

J&T Associates is Nepal’s premier BPO and Outsourcing Solutions Company. Established in the year 2003, we specialize in helping businesses streamline operations by managing non-core activities efficiently and cost-effectively. With over two decades of experience, we have become a trusted partner for companies seeking to optimize their resources, reduce overheads, and focus on their core competencies.

Why outsource with J&T Associates?

Outsourcing non-core activities to J&T Associates allows your business to operate more efficiently while minimizing costs. Here’s how we add value:

Cost Efficiency : Eliminate long-term HR expenses by outsourcing tasks to us. This frees up resources for you to invest in enhancing the skills of your existing workforce.
  • Scalability : Our flexible outsourcing models adapt to your business needs, whether you require short-term support or long-term partnerships.
  • Objective-Driven Programs : Every outsourcing solution we provide is designed to achieve clear, measurable goals—ensuring maximum ROI for your business.
  • Hybrid Delivery Models : We offer both human-centric and technology-based delivery , ensuring seamless integration into your operations.
  • Turnkey Solutions : From planning to execution, our end-to-end BPO services are designed to save you time and effort.

We also help organizations in direct recruitment by developing strategies forjob vacancies in Nepal.

What business process outsourcing means at J&T

Business process outsourcing is simply this: you hand a function to a specialist provider, and you get the output without carrying the headcount, the recruitment cycle or the compliance work behind it. We have been doing that from Kathmandu since 2003.

In practice we work two ways. In the first, we recruit, train, employ and supervise staff who are deployed to your site or work under your direction — they sit on our payroll, not yours. In the second, you hand us the process itself and we run it end to end from our premises, and you receive the result against agreed targets.

Either way the recruitment, contracts, payroll, statutory contributions, leave, replacement cover and daily supervision are ours to manage. That is the part that quietly consumes management time, and it is the part we take away. Our outsourcing services in Nepal cover customer contact and telemarketing, back-office administration, records digitisation and disposal, facilities and support roles, and fully managed drivers.

Employer of Record: hiring in Nepal without setting up a company

If you want one person or a small team in Nepal but do not want to register a subsidiary, an Employer of Record arrangement is usually the shorter route. J&T becomes the legal employer of the person you choose. They work to your direction, on your projects; we hold the employment relationship.

That means we issue the employment contract under Nepali labour law, run monthly payroll, withhold and deposit income tax, handle registration and contributions for the statutory schemes including the Social Security Fund and provident fund, administer leave and gratuity entitlements, and keep the records an inspection would ask to see.

It suits foreign companies testing the market, organisations that need a local presence for a fixed-term project, and teams who found the right candidate in Kathmandu before they had an entity to hire them into.

Which one do you need?

If you already know who you want and simply need somewhere to employ them, that is Employer of Record. If you know what outcome you want but would rather not think about who delivers it, that is outsourcing. Plenty of our clients run both — an outsourced team for a standing function, and EOR cover for a specialist hire.

Tell us which side of that line you are on and we will come back with an approach and a cost. Talk to our team.

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